System Dashboard
Welcome back, Raj · FinVault Platform Admin
Open KYC Reviews
4
→ Review queue
Total Organisations
6
5 active · 1 suspended
Certs Issued (All Orgs)
7,219
↑ 312 this month
Open Support Tickets
3
1 urgent · 2 high
System Health
Auth Service
OperationalLatency: 42ms · Uptime: 99.98%
Certificate Engine
OperationalLatency: 118ms · Uptime: 99.95%
Blockchain Anchor
OperationalNetwork: Polygon Amoy · Block: 12,345,678
Payment Gateway
OperationalRazorpay · Last txn: 5 mins ago
Email Delivery
DegradedBounce rate: 2.1% (threshold: 2%)
Verification Portal
Operational430 verifications this month
Recent Activity
KYC Review Queue
4 submissions awaiting review
| Organisation | CIN | Submitted | Contact | Status | Actions |
|---|---|---|---|---|---|
| TechCorp Training | U72200MH2021PTC234567 | 01 Jun 2026 | hr@techcorp.in |
|
|
| FutureSkills Pvt Ltd | U80302KA2022PTC345678 | 02 Jun 2026 | admin@futureskills.in |
|
|
| GlobalCert Agency | U74999DL2023PTC456789 | 02 Jun 2026 | kyc@globalcert.in |
|
|
| LearnRight Academy | U80904TN2024PTC567890 | 03 Jun 2026 | ops@learnright.in |
|
Organisations
6 registered organisations
| Organisation | Tier | KYC Status | Status | Certs Issued | Action |
|---|---|---|---|---|---|
| Acme University | Growth | Approved | Active | 312 | |
| TechCorp Training | Starter | Under Review | Active | 45 | |
| EduFirst Institute | Enterprise | Approved | Active | 1,250 | |
| SkillBridge Academy | Starter | Not Submitted | Active | 0 | |
| ProLearn Solutions | Starter | Rejected | Suspended | 12 | |
| National Skills Council | Enterprise | Approved | Active | 5,600 |
Acme University
Active GrowthCerts Issued
312
Credit Balance
312
| Name | Role | TOTP | Joined | |
|---|---|---|---|---|
| Jane Smith | admin@acme.edu | Issuer | Enrolled | 01 Jun 2025 |
KYC Approved
Reviewed on 12 Jan 2026 by Platform Admin
Submitted At
10 Jan 2026
Reviewed At
12 Jan 2026
CIN
U72200MH2021PTC234567
Verification
Verified Issuer
CRM Notes
Account is healthy. Jane Smith requested a bulk pricing quote for 2,000 credits. Sent proposal via email.
Onboarding call completed. Org is piloting with 50-cert pack. Interested in upgrading to Enterprise tier by Q3.
Actions
Set Tier
Quick Info
Platform Analytics
Monthly certificate issuance trend — all organisations
Total Certs (All Time)
7,219
This Month
312
↑ 23% vs last month
Verifications
1,830
all time
Active Issuers
5
of 6 orgs
Monthly Cert Issuance (Jan – Jun 2026)
Certificate issuance is up 23% month-over-month. Enterprise tier orgs (EduFirst, NSC) account for 95% of volume.
Top Issuers — June 2026
| Organisation | Tier | Certs This Month | All Time | % of Total |
|---|---|---|---|---|
| National Skills Council | Enterprise | 180 | 5,600 | 57.7% |
| EduFirst Institute | Enterprise | 92 | 1,250 | 29.5% |
| Acme University | Growth | 40 | 312 | 12.8% |
Staff Operations View
Sales leads, campaigns, support, and system health for FinVault staff
Active Sales Leads
14
3 enterprise prospects · 11 SMB
In Negotiation
5
Demo Scheduled
6
Trial Active
3
Email Campaigns
3
Active campaigns this month
Open Support Tickets
3
Avg. Response Time
2.4h
↓ 18% vs last week
System Health
Open Support Tickets
| Ticket ID | Subject | Organisation | Priority | Status | SLA Due |
|---|---|---|---|---|---|
| TKT-0039 | Payment not reflecting — credits not added | SkillBridge Academy | Urgent | Open | 02 Jun 2026 ⚠ |
| TKT-0042 | Certificate not received by student | Acme University | High | Open | 04 Jun 2026 |
| TKT-0040 | Verification portal shows wrong issuer name | EduFirst Institute | Medium | Open | 05 Jun 2026 |