System Dashboard

Welcome back, Raj · FinVault Platform Admin

03 Jun 2026, 10:00 AM IST

Open KYC Reviews

4

→ Review queue

Total Organisations

6

5 active · 1 suspended

Certs Issued (All Orgs)

7,219

↑ 312 this month

Open Support Tickets

3

1 urgent · 2 high

System Health

Auth Service

Operational

Latency: 42ms · Uptime: 99.98%

Certificate Engine

Operational

Latency: 118ms · Uptime: 99.95%

Blockchain Anchor

Operational

Network: Polygon Amoy · Block: 12,345,678

Payment Gateway

Operational

Razorpay · Last txn: 5 mins ago

Email Delivery

Degraded

Bounce rate: 2.1% (threshold: 2%)

Verification Portal

Operational

430 verifications this month

Recent Activity

03 Jun, 08:00 New KYC submission from LearnRight Academy Pending Review

02 Jun, 14:00 New KYC submission from GlobalCert Agency Pending Review

02 Jun, 10:00 Support ticket TKT-0042 opened by Acme University High Priority

01 Jun, 10:00 New KYC submission from TechCorp Training Pending Review

KYC Review Queue

4 submissions awaiting review

Organisation	CIN	Submitted	Contact
TechCorp Training	U72200MH2021PTC234567	01 Jun 2026	hr@techcorp.in
FutureSkills Pvt Ltd	U80302KA2022PTC345678	02 Jun 2026	admin@futureskills.in
GlobalCert Agency	U74999DL2023PTC456789	02 Jun 2026	kyc@globalcert.in
LearnRight Academy	U80904TN2024PTC567890	03 Jun 2026	ops@learnright.in

Reject KYC Application

Applicant

Acme University

Submitted 2 Jun 2026

Rejection reason * Additional notes (sent to org)

Preview: Rejection email will be sent to admin@acme.edu with the reason and notes above.

Organisations

6 registered organisations

Organisation	Tier	KYC Status	Status	Certs Issued
Acme University	Growth	Approved	Active	312
TechCorp Training	Starter	Under Review	Active	45
EduFirst Institute	Enterprise	Approved	Active	1,250
SkillBridge Academy	Starter	Not Submitted	Active	0
ProLearn Solutions	Starter	Rejected	Suspended	12
National Skills Council	Enterprise	Approved	Active	5,600

Acme University

Active Growth

Certs Issued

312

Credit Balance

312

Org IDorg_acme_001

Slugacme-university

Domainhttps://acme.edu

TierGrowth

KYC StatusApproved

Account StatusActive

Registered01 Jun 2025

Name	Email	Role	TOTP	Joined
Jane Smith	admin@acme.edu	Issuer	Enrolled	01 Jun 2025

Actions

Set Tier

Quick Info

Org ID org_acme_001

Credits Left 312

Total Certs 312

⚠

Suspend organisation?

Suspending Acme University will immediately prevent all issuance. Existing certificates remain valid. This can be reversed.

Reason for suspension

✓

Credits granted

100 credits have been added to Acme University.

New balance: 412 credits

Platform Analytics

Monthly certificate issuance trend — all organisations

Total Certs (All Time)

7,219

This Month

312

↑ 23% vs last month

Verifications

1,830

all time

Active Issuers

5

of 6 orgs

Monthly Cert Issuance (Jan – Jun 2026)

180

210

175

240

254

312

Current

Jan Feb Mar Apr May Jun

Certificate issuance is up 23% month-over-month. Enterprise tier orgs (EduFirst, NSC) account for 95% of volume.

Top Issuers — June 2026

Organisation	Tier	Certs This Month	All Time	% of Total
National Skills Council	Enterprise	180	5,600	57.7%
EduFirst Institute	Enterprise	92	1,250	29.5%
Acme University	Growth	40	312	12.8%

Staff Management

NameEmailRoleAction

Raj Kumar raj@finvault.in Platform Admin You

Meena Iyer meena@finvault.in CA Reviewer

Amit Shah amit@finvault.in Support Staff

Audit Log

TimestampActorActionTarget

2026-06-04 09:12 Raj Kumar KYC approved Acme University

2026-06-03 16:45 Raj Kumar Credits granted Acme University (+100)

2026-06-03 11:20 Meena Iyer KYC rejected Beta Corp

2026-06-02 14:00 Raj Kumar Org suspended Fraudulent Inc

2026-06-01 09:30 Amit Shah Ticket resolved TKT-2026-042

Showing 5 of 247 log entries · Export CSV

🏢

No organisations match this filter

Try adjusting your filters or search term.

✅

KYC queue is clear

All applications have been reviewed. Check back later.

🎉

No open support tickets

All tickets are resolved. Great work!

Reports

📊

No activity in this period

Select a different date range to view data.

Staff Operations View

Sales leads, campaigns, support, and system health for FinVault staff

Active Sales Leads

14

3 enterprise prospects · 11 SMB

In Negotiation

5

Demo Scheduled

6

Trial Active

3

Email Campaigns

3

Active campaigns this month

Enterprise Outreach June 2026 Live

Re-engagement: Trial Inactive >7d Live

Q2 NPS Survey Scheduled

Open Support Tickets

3

Urgent1

High2

Medium1 (in progress)

Avg. Response Time

2.4h

↓ 18% vs last week

SLA Compliance94%

Escalated1

System Health

Auth Service OK

Certificate Engine OK

Email Delivery Degraded

Blockchain OK

Open Support Tickets

Ticket ID	Subject	Organisation	Priority	Status	SLA Due
TKT-0039	Payment not reflecting — credits not added	SkillBridge Academy	Urgent	Open	02 Jun 2026 ⚠
TKT-0042	Certificate not received by student	Acme University	High	Open	04 Jun 2026
TKT-0040	Verification portal shows wrong issuer name	EduFirst Institute	Medium	Open	05 Jun 2026

Grant Credits

Admin + Staff Portal

System Dashboard

System Health

Auth Service

Certificate Engine

Blockchain Anchor

Payment Gateway

Email Delivery

Verification Portal

Recent Activity

KYC Review Queue

Reject KYC Application

Organisations

Acme University

CRM Notes

Actions

Suspend organisation?

Credits granted

Platform Analytics

Monthly Cert Issuance (Jan – Jun 2026)

Top Issuers — June 2026

Staff Management

Audit Log

No organisations match this filter

KYC queue is clear

No open support tickets

Reports

Staff Operations View

Open Support Tickets

Session Expired